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If you’ve made a car, quad, or scooter rental reservation and need to cancel it, you may wonder what the consequences are. Will you be charged a fee? Can you get a refund? The answer to these questions largely depends on the car rental company’s cancellation policy. By understanding the cancellation process, you can make an informed decision and avoid any surprises.
- If the reservation is canceled more than 48 hours prior to the scheduled pick-up time, there will be no cancellation fee.
- If the reservation is canceled less than 48 hours prior to the scheduled pick-up time, the customer will be charged a cancellation fee equal to one day’s rental charge.
- If the reservation is not canceled and the customer fails to pick up the vehicle on the scheduled pick-up date and time, the customer will be charged a no-show fee equal to one day’s rental charge.
Please note that cancellation fees are subject to applicable taxes and fees. Additionally, the company reserves the right to modify its cancellation policy at any time without prior notice.